Emirates Empowers Airport Staff with Launch of New Mobile App Technolo

admin tipstjdveffr , , , , , , , , , , ,

first_imgEmirates continues to be a trailblazer in technology, recently empowering its airport staff with the latest mobile application designed to deliver the best service to customers. Called the Journey Manager, this custom-designed application enables the airline’s team of airport staff to get real-time information that will enable them to respond to customers’ needs with greater efficiency, regardless of where they are in the airport.Developed by Emirates in cooperation with Samsung and Etisalat, Journey Manager runs on the recently launched Samsung Note 4.“Emirates has always been in the forefront of innovation, and our aim is to continue delivering excellent and more personalised service to our customers. The size and scale of our operations at the airport can be a challenge, especially during peak times where we can see up to 140 departures and arrivals in a four hour window,” said Mohammed H Mattar, Emirates’ Divisional Senior Vice President, Airport Services.“That is why we have always looked at ways to use technology and automation to improve the customer journey as well as empower our staff whose jobs means they are constantly on the move across the airport terminal. Emirates is again leading the way by using the latest mobile technology in our airport operations. We are proud to have launched the Mobile Journey Manager application on the Samsung Note 4 devices on the same day these devices were released in the market,” added Mr Mattar.Emirates’ managers and supervisors using the application now have increased operational awareness. At a glance they are able to check the status of both inbound and outbound flights, which helps them to assess potential areas of concern and better manage operations, especially in the event of a disruption.Emirates airport staff use Journey Manager at the transfers area to assist transit passengers.  Up to 20,000 transit passengers go through transfers desks during peak times in a six-hour period, with 40% of these customers queuing to get information about which gates their next flights depart from. By scanning a passenger’s boarding pass using the device, staff can readily provide customers the most up-to-date information on gate assignments – thus significantly reducing the need for people to queue.Transfer staff are also using the application to check on delayed flights or where passengers have short connection times.  The application allows staff to identify these passengers and pass on the information to the gate supervisor at the connecting flight. For passengers who have missed their connections, staff again can simply scan the boarding pass to see what flight re-bookings have been made and direct them accordingly.According to Mr Mattar, “Before Journey Manager – most of these functions were done through transactions behind a desktop, and information retrieved from printed reports, which only capture status updates at the time that they were printed. With the ability to quickly scan a passenger’s boarding pass and access “live” flight information – our staff are able to find on time solutions and make decisions with more confidence knowing they have the most up-to-date information right at their fingertips.”Over the coming months, Emirates will continue to roll out the Mobile Journey Manager among its 2400-strong airport staff with the vision of making it accessible at all customer touch points, including check-in, re-booking flights, and requests for seat change.Samsung launched the Samsung Note 4 globally last October 17. Emirates is the first airline in the world to use the Samsung Note 4 with staff receiving the device on the same day it went on sale globally.Source = Emirateslast_img

You May Also Like..

Global warming caused by afforestation in the Southern Hemisphere

first_imgUsing an earth system model of intermediate complexity (EMIC), the McGill Paleoclimate Model-2 (MPM-2), this paper examines the climatic biogeophysical effects of afforestation in the southern hemisphere (SH) with a focus on land–atmosphere interactions and the modeling influence of the dynamic ocean in the background of the earth system. Increased forest cover affects the albedo feedback and the supply of water, which in turn influences temperature. These changes largely control the net impact of the SH afforestation based on latitudinal band. In response to afforestation in 0–15°S and 0–40°S, the local surface air temperature significantly increases at a maximum value around 5°S during autumn. This warming is attributed to decreased land surface albedo dominating over enhanced precipitation which is resulted from increased tree cover. Forest expansions in 15–30°S and 30–40°S induce diminished land surface albedo and precipitation locally, leading to a warming around 25°S during spring and a warming around 35°S in winter, respectively. The maximum differences in the modeled responses of afforestation on latitude band basis are seen to be 7–10 times larger for the same season. Our results show that capturing how and where biogeophysical changes due to forest expansion warm a specific region requires an accurate global simulation of afforestation geographically. This provides potential for further improving detection and attribution of regional afforestation effects. Furthermore, a dynamic ocean simulation results in a warming compared with a fixed one over most forcing originating areas in response to afforestation. We demonstrate that unless the dynamic ocean is considered we risk influenced conclusions regarding the drivers of temperature changes over regions of afforestation.last_img

A $2.5 Million Question: Fix the 48-Year-Old Ocean City Primary School?

first_imgSchool officials made a presentation to a sparse crowd Wednesday evening as a March 11 school bond referendum approaches.The election will ask Ocean City voters to approve borrowing $2,497,421 to help pay for a renovation of the Ocean City Primary School, which was built in 1965.The event was scheduled to provide information on the project and to allow the public to ask questions.The district has the opportunity to recover 40 percent of the cost through a state grant and to capitalize on low interest rates before they climb, according to School Business Administrator Pat Yacovelli. Ocean City will receive $2,399,279 from a state Regular Operating District (ROD) grant for school construction. New Jersey had not offered ROD grants for the previous four years.The total projected cost for the project is $6,653,368. With the state paying $2.4 million and the district contributing about $1.8 million from a capital reserve fund, voters will be asked to fund the remaining $2.5 million through a bond issue.The election will be 3 to 9 p.m. Tuesday, March 11. The project is planned for summer 2015.The school needs a new roof, heating and cooling systems, plumbing and electrical systems, windows and doors. Most classrooms have no air-conditioning, and some of the windows are 48-year-old originals, single-glazed and lined with asbestos.A new HVAC would be more energy-efficient and allow the school to control different zones within the school, according to Facilities Manager A.J. Nordt.“Our goal is to make the school safer and healthier,” Board of Education member Ray Clark said. “Promote a better learning environment.”If the referendum is successful, the owner of a $500,000 home in Ocean City would pay an extra $15.39 in school taxes annually for a bond issue period of 10 years, according to Yacovelli.A separate HVAC project at Ocean City High School is projected to cost $2.9 million and to be completed this summer.last_img

No income, 2,000 mouths to feed: Lockdown squeezes Greek zoo

first_imgATHENS, Greece (AP) — After almost three months of closure due to COVID-19, Greece’s only zoo could be on the road to extinction: With no paying visitors or — unlike other European zoos — enough government aid to cover its very particular needs, it faces huge bills to keep 2,000 animals fed and healthy. So far, suppliers have shown understanding and are accepting credit. The founder of the Attica Zoological Park near Athens says that as things are the business can keep going for at least a month. “After that, we don’t know,” he said.last_img

Leave a Reply

Your email address will not be published. Required fields are marked *